Politique d’expédition

Any issues with your order? Not a problem! Email us at returns@trihardcanada.ca and our team will take care of it right away.

Rates per destination based on the order value & provinces:

• Orders over $75 CAD: Standard Shipping – FREE

• For orders below $75 CAD:

AB/BCNT/YT/NU -- $20.00 CAD

MB/SK -- $17.50 CAD

NB/NS/NL/PE -- $17.50 CAD

QC/ON -- $10.00 CAD

SATISFACTION GUARANTEE & RETURNS

Shoptrihard.ca is responsible for all returns within Canada that were purchase from this official site. All returns from other countries needs to be handle by the local website or International.

We strive for 100% satisfaction with TRIHARD Products. If you are unhappy with your purchase from our website, you may return it for a replacement or refund within 14 days. Shipping charges are non-refundable, including return shipping.  For any issue with your purchase, contact us to see if we can help: returns@trihardcanada.ca.

Exchanges are not always feasible. Certain items are excluded from exchanges or unavailable. We reserve the right to refuse exchanges. Exchanges for more expensive items require the customer to pay the price difference. 

Orders are typically processed within 1 business day. Shipping times vary based on destination and shipping method. Shipping rates are calculated at checkout, including your choice of shipping method. Please make sure all shipping and billing information is correct to avoid unnecessary delays or packages routed to the wrong location.

Momentum Distribution Inc. is not responsible for lost packages when the customer inputted the wrong shipping address. 

Shoptrihard.ca is not responsible for packages marked successfully delivered (e.g., misplaced in the mailroom after receipt or a typo in the shipping address), but please do reach out with any issue and we will do our best to rectify the situation.

All prices are listed in CAD.